and still got no response. I called again the following day (that's now phone call #3 & one email). I spoke with Brian again. He was polite and told me I would be getting a return label. Two days later
Truecarriers
3030 N.Rocky Point Dr. 33607 Tampa United States
http://truecarriers.com
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Little Oak Drive 5b NG15 0DR Nottingham United Kingdom
http://www.internetmotorparts.com
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Hanover Street 16-20 L1 4AA Liverpool United Kingdom