they sent me the order # T466192 and a receipt of $187.30 immediately that including an excessive shipping fee of $13.95 and a hidden charge of $7.50 for the ""over size package"". It's a done deal for them. They didn't ask me if I agreed with the totals. Judging by the way they do business
called them to complain. The lady answering the phone basically brushed me off
Ascend Tools, Inc.
25108 Marguerite Pkwy, Suite A-214 92692 Mission Viejo United States
but thatu2019s not the issue. I ordered & paid for a new battery & charger Nov 6
but no luck. Seems there is only one supplier so I am stuck. The scooter is awesome when it works but if you need to replace anything be ready to wait for monthsu2026hoping to be able to ride it before the Texas summer heat but as of now itu2019s a dead scooter in the garage. What a shame.