sent numerous emails to find out where my product was
we are going on just over 5 weeks and still haven't seen my product(they guarenty 12 business days on delivery)
but there were some communication issues along the way that provided some frustration. When our carpet was initially installed
we tried to find out a day in advance that they could come out and install it and we finally heard back that they could install it the next day at an inconvenient time. They are very pleasant and the finished product was great
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