they are now telling me to call USPS myself and file my own complaint and are refusing to rectify the situation. Save your money
and I was pleasantly surprised when one of the owners of the business actually answered the phone. No automated attendant
he called me right back. I couldnu2019t have asked for better customer service or a quicker response. His product is amazing and I would recommend the pet cages to anyone and if you ever need replacement parts