and paid for fast shipping. I did not receive the item till 1/2/24. On 1/6/24 I sent an email to customer support requesting to return the item and receive a refund. The description states this item is made of high quality pvc leather. The item delivered is a thin nylon material
and just sent another inquiry about the status of a return/refund. Based on the false advertisement regarding details of the item
it was a little more than an hour before the dealer closed. Finally got a text message back telling me that I had double booked with another transport company and that I needed to cancel that contract before they could ship my car. I never contracted with another company. I texted Carlton back trying to get more information and then called and finally got theough. He told me that Neptune shipping had somehow listed my vehicle on the Transport Board to ship. After calling Neptune and chewing them out for making me miss my vehicle shipment I called Carlton back
