and have been a consistent customer since the beginning. For the first time
support and effort - they turned a potentially negative experience into a reaffirmation of the company. The Essential did a great job. And I love everything that they offer. Check them out if you haven't already
but it certainly isn't fulfilling shipments. Placed an order on 3/22/20 for an item that was currently listed as having 18 in stock and immediate shipping. After several days not shipping as promised I sent an email inquiry that never got answered. Then tried their chat feature only to be told it wasn't working. Called
and promising delivery within the week by FedEx. However 6 days later they cancelled my order. I understand longer shipping times and periods of low stock in the current environment
it keeps drinks warm for an adequate amount of time. Cons: the design is awful. The cap frequently leaks and gets stuck so it's impossible to open. It is the most poorly designed travel mug lid I've ever had. I've had it less than a year and it's completely unusable now
or they hide/remove negative reviews instead of improving their products. Overall