the windows and installation were completed as expected with only a few minor exceptions. The time to get the windows from ordering to receipt was over 4 months
make them use dust screens to prevent tiny aluminum shavings from being blown all over in your house. Have a pint of exterior trim paint ready for them to touch up. You tell them which windows to change the next day so you can prep just that portion of your house. 20 windows took 4 days. 1 screen was warped
still drive will not stop. Most of all I can't get anyone from ""customer service"" to help me. Never again will I buy a powerstupid product! I would do 0 stars if I could. UPDATE: Customer service manager called me and apologized for the poor service
and have been a consistent customer since the beginning. For the first time
support and effort - they turned a potentially negative experience into a reaffirmation of the company. The Essential did a great job. And I love everything that they offer. Check them out if you haven't already
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