and still got no response. I called again the following day (that's now phone call #3 & one email). I spoke with Brian again. He was polite and told me I would be getting a return label. Two days later
Factory Direct Models
5803 South Sossaman Road, Suite 119 85212 Mesa United States
http://factorydirectmodels.com
Modeaquariums
9360 Baseline Rd. Ste. M 91701 Rancho Cucamonga United States
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