and still got no response. I called again the following day (that's now phone call #3 & one email). I spoke with Brian again. He was polite and told me I would be getting a return label. Two days later
Advance Auto Parts
Airport Road Northwest 5008 24012 Roanoke United States
http://shop.advanceautoparts.com
i got a call after i received a shipping notification
well beyond initial estimate.I finally recieved today