and still got no response. I called again the following day (that's now phone call #3 & one email). I spoke with Brian again. He was polite and told me I would be getting a return label. Two days later
Gottschalk Park 10120 44023 Chagrin Falls United States
http://innoplast.com
but meat cuts were ehhh at best. I was expecting slightly more aggressive looking tomahawk like listed on site & instead got these I guess ordinary cuts