and paid for fast shipping. I did not receive the item till 1/2/24. On 1/6/24 I sent an email to customer support requesting to return the item and receive a refund. The description states this item is made of high quality pvc leather. The item delivered is a thin nylon material
and just sent another inquiry about the status of a return/refund. Based on the false advertisement regarding details of the item
and I was pleasantly surprised when one of the owners of the business actually answered the phone. No automated attendant
he called me right back. I couldnu2019t have asked for better customer service or a quicker response. His product is amazing and I would recommend the pet cages to anyone and if you ever need replacement parts
T.A.C.S
Queen Street Back Road 34 SA11 1EE Neath United Kingdom
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