and paid for fast shipping. I did not receive the item till 1/2/24. On 1/6/24 I sent an email to customer support requesting to return the item and receive a refund. The description states this item is made of high quality pvc leather. The item delivered is a thin nylon material
and just sent another inquiry about the status of a return/refund. Based on the false advertisement regarding details of the item
and still got no response. I called again the following day (that's now phone call #3 & one email). I spoke with Brian again. He was polite and told me I would be getting a return label. Two days later
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