the windows and installation were completed as expected with only a few minor exceptions. The time to get the windows from ordering to receipt was over 4 months
make them use dust screens to prevent tiny aluminum shavings from being blown all over in your house. Have a pint of exterior trim paint ready for them to touch up. You tell them which windows to change the next day so you can prep just that portion of your house. 20 windows took 4 days. 1 screen was warped
sent numerous emails to find out where my product was
we are going on just over 5 weeks and still haven't seen my product(they guarenty 12 business days on delivery)
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