the water pump of the central heating starts failing and I get a quote for the repair costs of about 600 Eur. I don't consider to be normal to spend 600 Eur more (30% of the initial purchase cost) after 2 years of using the boiler. This is just poor quality. I tried to reach them out via phone
energy and money. If you want a nice looking plastic box with a led screen and crappy parts on the inside
but theyu2019ve gone so far downhill I can no longer use them. Their shipping partner OnTrac bizarrely refuses to deliver to certain locations and will u201cdiscardu201d your package
so itu2019s impossible to actually connect with a real human or have a concern addressed in any real way. Overall theyu2019ve gone from a 10/10 to a 0/10