and still got no response. I called again the following day (that's now phone call #3 & one email). I spoke with Brian again. He was polite and told me I would be getting a return label. Two days later
JEM SECURITY
7014 E. Camelback Rd - Suite B110A 85251 Scottsdale United States
https://www.jemsecurity.com
10 Feast
1170 West Devon Elk Grove Village 60007 Illinois United States
DONT PAY FOR NEXT DAY OR 2 DAY SHIPPING. Takes about 10 business days to ship regardless
and it seems like the product team doesn't exactly know what they are doing. This hasn't just been an issue for me
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