and still got no response. I called again the following day (that's now phone call #3 & one email). I spoke with Brian again. He was polite and told me I would be getting a return label. Two days later
26828 MAPLE VALLEY BLACK DIAMOND RD SE PMB 124 98038 Maple Valley United States
http://www.westcoastgoalkeeping.com
it keeps drinks warm for an adequate amount of time. Cons: the design is awful. The cap frequently leaks and gets stuck so it's impossible to open. It is the most poorly designed travel mug lid I've ever had. I've had it less than a year and it's completely unusable now
or they hide/remove negative reviews instead of improving their products. Overall