and still got no response. I called again the following day (that's now phone call #3 & one email). I spoke with Brian again. He was polite and told me I would be getting a return label. Two days later
KnivesShipFree
North Lincoln Road 2805 49829 Escanaba United States
http://knivesshipfree.com
Hi Builders Group
1520 Southwest Expy Ste 400 95126 San Jose United States