I increased the Smoker internal temperature to about 230 degrees F aiming to get the Brisket temperature up to 205 degrees F for the last 30-minutes to break down the Collagen. The result was WONDERFUL! Everyone who tried it LOVED it
still drive will not stop. Most of all I can't get anyone from ""customer service"" to help me. Never again will I buy a powerstupid product! I would do 0 stars if I could. UPDATE: Customer service manager called me and apologized for the poor service