and I was pleasantly surprised when one of the owners of the business actually answered the phone. No automated attendant
he called me right back. I couldnu2019t have asked for better customer service or a quicker response. His product is amazing and I would recommend the pet cages to anyone and if you ever need replacement parts
they sent me the order # T466192 and a receipt of $187.30 immediately that including an excessive shipping fee of $13.95 and a hidden charge of $7.50 for the ""over size package"". It's a done deal for them. They didn't ask me if I agreed with the totals. Judging by the way they do business
called them to complain. The lady answering the phone basically brushed me off
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