the windows and installation were completed as expected with only a few minor exceptions. The time to get the windows from ordering to receipt was over 4 months
make them use dust screens to prevent tiny aluminum shavings from being blown all over in your house. Have a pint of exterior trim paint ready for them to touch up. You tell them which windows to change the next day so you can prep just that portion of your house. 20 windows took 4 days. 1 screen was warped
but theyu2019ve gone so far downhill I can no longer use them. Their shipping partner OnTrac bizarrely refuses to deliver to certain locations and will u201cdiscardu201d your package
so itu2019s impossible to actually connect with a real human or have a concern addressed in any real way. Overall theyu2019ve gone from a 10/10 to a 0/10
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