and still got no response. I called again the following day (that's now phone call #3 & one email). I spoke with Brian again. He was polite and told me I would be getting a return label. Two days later
ASAP AM Spares
https://www.asap-amspares.com/
Fiber for Dogs/Bern Dog Brand Products LLC
1055 E. Colorado Blvd. 91106 Pasadena United States
it keeps drinks warm for an adequate amount of time. Cons: the design is awful. The cap frequently leaks and gets stuck so it's impossible to open. It is the most poorly designed travel mug lid I've ever had. I've had it less than a year and it's completely unusable now
or they hide/remove negative reviews instead of improving their products. Overall
Pot Shot, LLC
3900 Abbott Martin Rd 37215 Nashville United States