and still got no response. I called again the following day (that's now phone call #3 & one email). I spoke with Brian again. He was polite and told me I would be getting a return label. Two days later
Jet Fitting & Supply
United States
Ibere Bamboo
2702 E. Fifth Street #833 75701 Tyler United States
http://iberebamboo.co
AC Infinity
21880 Baker Pkwy 91789 City of Industry United States