it keeps drinks warm for an adequate amount of time. Cons: the design is awful. The cap frequently leaks and gets stuck so it's impossible to open. It is the most poorly designed travel mug lid I've ever had. I've had it less than a year and it's completely unusable now
or they hide/remove negative reviews instead of improving their products. Overall
who uses TSG for heating repairs & maintenance. The company appears to be a bunch of cowboys. I made a specific request
I didn't hear the letterbox close. It has a very strong spring.I don't believe the engineer called. No manager will respond re what happened.The company say my request is optional for their engineers
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