and paid for fast shipping. I did not receive the item till 1/2/24. On 1/6/24 I sent an email to customer support requesting to return the item and receive a refund. The description states this item is made of high quality pvc leather. The item delivered is a thin nylon material
and just sent another inquiry about the status of a return/refund. Based on the false advertisement regarding details of the item
and have been a consistent customer since the beginning. For the first time
support and effort - they turned a potentially negative experience into a reaffirmation of the company. The Essential did a great job. And I love everything that they offer. Check them out if you haven't already
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