but it certainly isn't fulfilling shipments. Placed an order on 3/22/20 for an item that was currently listed as having 18 in stock and immediate shipping. After several days not shipping as promised I sent an email inquiry that never got answered. Then tried their chat feature only to be told it wasn't working. Called
and promising delivery within the week by FedEx. However 6 days later they cancelled my order. I understand longer shipping times and periods of low stock in the current environment
but there were some communication issues along the way that provided some frustration. When our carpet was initially installed
we tried to find out a day in advance that they could come out and install it and we finally heard back that they could install it the next day at an inconvenient time. They are very pleasant and the finished product was great
everything superior quality and excellent solid wood. It is not full splinters but more like a finished sauna wood.... beautiful and will be well loved. Beyond my expectations. To sun this up in o e word from start to finish...FABULOUS! Thank you
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