and still got no response. I called again the following day (that's now phone call #3 & one email). I spoke with Brian again. He was polite and told me I would be getting a return label. Two days later
YO-TANA MACHINE TOOLS PVT. LTD.
18, Ambica Industrial Estate, Village Iyawa, Taluka Sanand, Dist, Gujarat 382110 Ahmedabad India
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