but it certainly isn't fulfilling shipments. Placed an order on 3/22/20 for an item that was currently listed as having 18 in stock and immediate shipping. After several days not shipping as promised I sent an email inquiry that never got answered. Then tried their chat feature only to be told it wasn't working. Called
and promising delivery within the week by FedEx. However 6 days later they cancelled my order. I understand longer shipping times and periods of low stock in the current environment
and have been a consistent customer since the beginning. For the first time
support and effort - they turned a potentially negative experience into a reaffirmation of the company. The Essential did a great job. And I love everything that they offer. Check them out if you haven't already
everything superior quality and excellent solid wood. It is not full splinters but more like a finished sauna wood.... beautiful and will be well loved. Beyond my expectations. To sun this up in o e word from start to finish...FABULOUS! Thank you
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